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Welcome!
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The King Arthur Flour Company welcomes you to The Baker's Catalogue® online, where you'll find carefully selected tools, ingredients (including hard-to-find grains and specialty flours, sourdough, chocolate, yeast, salts, and sweeteners), utensils, books and recipes. Dedicated home bakers nationwide rely on King Arthur's professional-quality merchandise, as well as on the expert advice offered via our Baker's Hotline, e-mail and print newsletters, and cookbooks.
Our goal is your satisfaction. We bake with all of our products to ensure that they work correctly, and only the very best merchandise–the tools, pans, and ingredients that make it through our rigorous testing process–appear here.
We look forward to empowering you to become a better baker, and inspiring you with the contents of this site. If you'd like a paper catalogue, please call us at 800.777.4434, or sign up for one online.
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Our guarantee
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We GUARANTEE your satisfaction. We're proud of the baking knowledge we share, the products we sell, and the friendly service we offer. Return any merchandise to us, at any time, or tell us if our service is less than 100% satisfactory. Your very best baking is our top priority! You can reach us via e-mail at customercare@kingarthurflour.com or by calling us at 800.827.6836.
If, as sometimes happens, a product malfunctions, please check the manufacturer's warranty, and contact the manufacturer directly. This saves you the time and effort of going through us first. If, however, you've contacted the manufacturer and aren't satisfied with their response, let us know. We'll work with you to solve the problem.
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How we select our products
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When selecting products, we don't just read about them in a vendor's catalog. We bake with them. We take things home. We put samples of scone mixes in our company lunchroom. We run spatulas through the dishwasher, soak bread pans in the sink, don't follow the directions that come with the timer, drop measuring cups on the floor… in short, all of the things you're likely to do in your kitchen at home. If the product passes our tests, and if it's available at a fair price, then we consider selling it on this site. What we avoid at all costs is cheap stuff. Inexpensive, OK; but cheap, no. Pans that bend, finishes that flake, and handles that break will never make it onto bakerscatalobgue.com, no matter what kind of good deal we're offered on them.
The King Arthur Flour Company has been providing America's bakers with the finest-quality flours and baking ingredients since 1790. Our formula for success? Find the best merchandise, price it fairly, advertise it in a straightforward manner, and treat our customers as we'd like to be treated ourselves. Hey, it's worked for over 215 years; why fool with a good thing? We have a sign on the wall for everyone to see here at our offices in Vermont. It reads, "Quality lingers on, long after the price is forgotten." That's the truth. That's King Arthur®.
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Online & catalogue shipping overview
Our goal is to offer you competitive shipping rates and as many options as we reasonably can (depending on destination). That way, you can balance cost versus delivery time, and make a shipping choice that’s right for YOU. Our goal is to process and ship all in-stock items within 1 to 2 business days. Orders placed online will generate a shipping confirmation e-mail to you at the time your package is shipped. Packages leave our warehouse Monday through Friday; please see shipping information below.
Shipping rates (for lower 48 states)
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Merchandise total
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Standard (USPS)*
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FedEx Ground
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FedEx 2-Day
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Fed-Ex Overnight
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Up to $15.00
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$6.50
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$9.00
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$18.50
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$31.50
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$15.01-$30.00
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$8.00
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$10.50
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$20.00
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$33.00
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$30.01-$45.00
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$10.00
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$12.50
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$22.00
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$35.00
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$45.01-$60.00
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$12.50
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$15.00
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$24.50
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$37.50
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$60.01-$80.00
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$14.00
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$16.50
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$26.00
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$39.00
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$80.01-$100.00
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$16.50
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$19.00
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$28.50
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$41.50
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$100.01-$150.00
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$20.00
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$22.50
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$32.00
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$45.00
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$150.01-$200.00
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$24.50
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$27.00
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$36.50
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$49.50
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$200.01-$250.00
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$29.50
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$32.00
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$41.50
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$54.50
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$250.01—& up
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12%
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12% plus $2.50
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12% plus $12.00
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12% plus $25.00
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Please allow 1-2 business days for orders to be processed and shipped.
Merchandise offered with “free shipping” is shipped Standard, unless you choose a different, faster method. If so, you’ll pay ONLY the upcharge between Standard and the faster method.
Please note that all officially recognized United States national holidays are not considered business days, and will therefore increase delivery times.
*Add $9.50 for shipments to Alaska, Hawaii, Puerto Rico, Virgin Islands, APO, and FPO addresses. We ship to these destinations ONLY by USPS Priority Mail.
Standard shipping:
Delivery time (in transit): 5 to 10 business days
We ship Fedex. When choosing standard your package will ship to your local post office, or Fedex will deliver it themselves. The majority of standard packages will ship Fedex Smartpost and be delivered by your post office**
**We utilize a FedEx small-package service called SmartPost. SmartPost picks up packages from our warehouse in Vermont and transports these packages through FedEx-owned and operated consolidation facilities. Your package(s) will enter the postal system as close to their final destination as possible–usually right to your local post office. The post office will then deliver your package(s) to you. This FedEx SmartPost/USPS partnership enables us to keep our rates lower than we otherwise could, while still providing package tracking and reasonable delivery times.
FASTER shipping:
For FedEx 2-day and overnight service, orders must be received by midnight Eastern time to be processed the next business day; Saturday delivery is not available.
FedEx Ground
Delivery time (in transit): 3 to 5 business days.
Add $2.50 to Standard rates above.
FedEx 2-day
Delivery time: 2 business days.
Add $12.00 to Standard rates above.
FedEx Overnight
Delivery time: 1 business day
Add $25.00 to Standard rates above.
Shipping beyond 48 states
Alaska, Hawaii, Puerto Rico, Virgin Islands (orders ship U.S. Postal Service Priority Mail)
Delivery time: 3 to 7 business days.
Please add $9.50 to Standard rates above.
APO, FPO (orders ship U.S. Postal Service Priority Mail)
Delivery time: 4 to 6 weeks.
Add $9.50 to Standard rates above.
International orders
Please call for shipping quotes: 800.827.6836.
Specialty shipping charges
Shipment of King Arthur Bakery products
To ensure ultimate freshness, we ship baked goods on Monday and Wednesday of each week (separate from the rest of your merchandise), using 2-day delivery; baked goods will arrive within 5 to 7 days of placing your order. To cover this expedited shipping, $10 will be added to the Standard shipping charge for your order. Note: These items are available only within the 48 contiguous United States, and cannot be delivered to a Post Office box.
Shipment of chocolate
During the warmer months, to prevent your chocolate from melting we’ll wrap it with a cool pack, and send it to you by express shipping, separate from the rest of your order. To cover the necessary shipping upgrade, you'll see an additional $10 charge on your order at checkout. SAVE MONEY by purchasing as much chocolate as possible in one order, as well as any King Arthur bakery items. The $10 surcharge will cover ALL the chocolate and fresh-baked items in your order (shipped to the same address). Items shipped this way cannot be delivered to Post Office boxes, APO addresses, or outside the continental United States. Note: This shipping surcharge is in effect May 15 through September 15.
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Payment options
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For orders placed online, we accept MasterCard, VISA, Discover, American Express, or the King Arthur Flour credit card.
Feel free to use this site to select your products, then place your order by phone, FAX, or regular mail. For phone and FAX orders, we accept the credit cards listed above. For mail orders, we accept the cards listed above OR a check or money order.
Place your order 24 hours a day, 7 days a week by toll-free phone, 800.827.6836. Or FAX your printed order, toll-free (800.343.3002) any time. To order by mail, send your printed order to: The Baker's Catalogue, 58 Billings Farm Road, White River Junction, Vermont 05001.
Our customer service representatives are available Eastern time 8:00 a.m. to 9 p.m. weekdays, 9 a.m. to 5 p.m. Saturday and Sunday.
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Current Promotions
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Privacy policy
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We respect your privacy, and value the confidence you've shown in us by choosing to shop via our site. In order to be a premier resource for quality baking products, and to provide the knowledge and inspiration to use them, we record a variety of information from your visit here. We use this information to support our mission to "share the pure joy of baking" and to ensure continuous improvement of our products, service, and marketing efforts. It’s our intent to ensure this Privacy Promise is honest, complete, clear, and current, so as things evolve or questions arise we will periodically review and update this promise to you.
What we collect and why:
We record the address of the site you came from before visiting us, and any terms you may have searched on to arrive at our site. We also record the pages you viewed on our site. We do this so we can help future visitors find what they’re looking for more easily, and to improve the navigability of our site.
If you join The Baking Circle(sm) or participate in any online survey we may offer, we record your e-mail address and the information you provide us on the questionnaire. We use your e-mail address to contact you with special offers, recipes, and news about King Arthur® Flour that may be of interest to you. We use summaries of the data collected from the questionnaire to help us improve the service we offer you.
If you place a catalogue request, order online, or contact us via e-mail, we record your e-mail and postal address so we’re able to respond to you in the quickest, most effective way possible. You may receive periodic contacts from us via mail or e-mail with information on new products, services, or upcoming events. We also sometimes rent or exchange our list of postal addresses with other marketers with whom we share similar customers, and whose products and offer we feel could benefit you. If you'd prefer we didn't share your name and postal address, please let us know by contacting us via e-mail at customercare@kingarthurflour.com; by postal mail, or by calling us: 800.827.6836.
Each e-mail promotion, recipe, or update you receive from us will include instructions on how you can remove your e-mail address from this service. Prior to ever sharing your e-mail address with other marketers, we would contact you (via e-mail) and request your permission to do so.
We have the opportunity to use your e-mail address to help our environment by reducing the number of catalogues that we and others put in the mail. If you’d like to reduce the quantity of catalogues you receive from us, please let us know by contacting us via e-mail at customercare@kingarthurflour.com, by postal mail, or by calling us at 800.827.6836.
If you place an order online and we request your customer number or key code from the catalogue you received in the mail, this is only for purposes of extending to you any promotional offers associated with that catalogue, and for evaluating where we can cut back the number of catalogues mailed. The credit card information that’s required to complete your order is strictly confidential, and will never be used for anything other than processing your order or for future returns on that order.
Certain features and services we offer on our site may require we place a "cookie" (a computer one, not a flour and sugar one!) on your computer. If this is the case, we’ll make it clear to you at the time you join or register for that feature and service, and let you know why the "cookie" is needed and what it’ll be used for.
If you have any questions, concerns, or comments about this privacy policy, please contact us at info@kingarthurflour.com.
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Security
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This site uses the latest Secure Socket Layer (SSL) technology to ensure the privacy and security of your purchases. The information you send to us is encrypted to prevent unauthorized access during transmission. We guarantee your shopping experience to be safe and free from credit card fraud resulting from the use of our site.
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Online & catalogue customer service
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E-mail us at customercare@kingarthurflour.com. We're eager to answer any questions you have concerning your order or our products. You may also call us Monday-Friday, 8 a.m. to 9 p.m.; or Saturday and Sunday 9 a.m. to 5 p.m. EST at 800.827.6836. After hours, call and leave a message with our answering service, or FAX us (800.343.3002). If you're contacting us about an order you’ve received, please have your packing slip ready. If you're calling with a baking question, please call our bakers' direct line during the customer service hours listed above: 802.649.3717.
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Returns & exchanges — call us first!
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If an item arrives damaged, or you examine an item at the time you receive it and decide to return it, please call us, toll-free, at 800.827.6836. We'll discuss with you how to proceed.
The Baker's Catalogue®
58 Billings Farm Road
White River Junction, VT 05001
Phone: 800.827.6836
FAX: 800.343.3002
E-mail: customercare@kingarthurflour.com
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Press & media relations
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For editorial inquiries regarding company information, product samples, photos, recipes, or interviews; and for our online press kit, press releases, media mentions, and contact information, please click here for our media relations department.
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